- Change Strategy Governance
- Define and implement the global change management strategy aligned with ERP roadmap and deployment waves
- Establish change governance frameworks and methodologies aligned with One ERP Team model
- Define change principles standardization vs differentiation adoption of global templates
- Ensure alignment with program governance SteerCo PMO GPOs
- Stakeholder Engagement Alignment
- Identify key stakeholders across regions functions and leadership levels
- Build solid relationships with GPOs Business Leads and IT teams
- Drive stakeholder alignment on process standardization and transformation objectives
- Manage resistance and ensure leadership sponsorship at all levels
- Communication Change Narrative
- Develop and execute a global communication plan vision roadmap benefits
- Translate ERP transformation into clear business value messaging
- Ensure consistent messaging across regions and programs Symphony Legacy Transformation
- Support executive communication and board level updates
- Business Readiness Adoption
- Define and monitor business readiness criteria for each deployment phase
- Drive readiness assessments people process system data
- Ensure alignment between business expectations and ERP delivery scope
- Support cutover readiness from a people and organization perspective
- Training Capability Development
- Define global training strategy role based digital on site train the trainer
- Coordinate training development with GPOs and Solution Teams
- Ensure alignment between process design and training content
- Monitor training effectiveness and user adoption
- Change Network Local Deployment Support
- Establish and manage a global change network regional local champions
- Enable local teams to drive adoption and feedback loops
- Ensure consistent rollout approach while allowing local adaptation where needed
- Adoption Measurement Continuous Improvement
- Define KPIs for adoption and change effectiveness
- Monitor user adoption system usage and process compliance
- Identify gaps and implement corrective actions
- Capture lessons learned and feed into future rollout waves
Key Responsibilities:
- Training Capability Development
- Define global training strategy role based digital on site train the trainer
- Coordinate training development with GPOs and Solution Teams
- Ensure alignment between process design and training content
- Monitor training effectiveness and user adoption
- Change Network Local Deployment Support
- Establish and manage a global change network regional local champions
- Enable local teams to drive adoption and feedback loops
- Ensure consistent rollout approach while allowing local adaptation where needed
- Adoption Measurement Continuous Improvement
- Define KPIs for adoption and change effectiveness
- Monitor user adoption system usage and process compliance
- Identify gaps and implement corrective actions
- Capture lessons learned and feed into future rollout waves
Technical Requirements:
- Bachelor s or Master s degree in Business IT Organizational Change or related field
- 8 12 years of experience in Change Management preferably in ERP SAP programs
- Proven experience in large scale global transformation programs
- Strong understanding of ERP SAP S 4HANA preferred and business processes
- Experience working in matrix and global environments
- Familiarity with change methodologies e
- g
- Prosci ADKAR is a plus
- Strong communication and stakeholder management skills
- Fluent in English additional languages are a plus