Company Description EduAdvice™ is a premium education news and opportunities platform that has been delivering clear, timely, and trustworthy updates for over a decade. The organization serves one of India’s largest engaged communities of students, educators, academicians, and parents, offering coverage across 28 states and reaching over 512K+ monthly page viewers. EduAdvice™ provides verified information on education news, policy changes, admissions, scholarships, academic jobs, and career opportunities through initiatives such as EduAdvicePodcast, EduAdviceCampusNews, EduAdviceNewsAlerts, EduAdviceAcademicJobs, and EduAdviceScholarshipAlerts.

Its social arm, NGO Udaan, focuses on child education and skill development and is recognized as a leading brand for children’s theatre in slums and schools in association with the Government of India. EduAdvice™ is committed to delivering impactful news, opportunities, and engagement that support learners and educators every day.

Role Description The Telecaller Intern role is a full-time, remote position focused on engaging prospective and existing community members, partners, and collaborators over phone and digital channels. Daily responsibilities include making outbound calls to inform individuals about EduAdvice™ initiatives, internships, academic job alerts, and scholarships, as well as answering inbound queries related to education news and opportunities. The intern will maintain call logs, update contact databases, and share concise follow-up information via email or messaging apps.

This role also involves collecting feedback from callers,



supporting campaigns for EduAdvice™ and NGO Udaan, and coordinating with the editorial and partnerships teams to relay insights and leads.

The Telecaller

Intern is expected to meet call and engagement targets while maintaining a professional, courteous, and inclusive communication style.

Qualifications

- Candidates should possess solid communication skills, including clear verbal communication, active listening, and the ability to explain information simply and accurately.
- Candidates should possess customer engagement and relationship-building skills, such as handling queries politely, managing objections, and maintaining a positive caller experience.
- Candidates should possess organization and documentation skills, including maintaining call records, updating spreadsheets or CRM tools, and following structured call scripts.
- Candidates should possess basic digital literacy skills, including using email, messaging apps, and online collaboration tools; familiarity with telecalling or contact center software is an advantage.
- Candidates should possess time-management and target-driven skills, with the ability to work independently, prioritize calls, and meet daily or weekly performance goals.
- Interest in the education sector, student opportunities, and social impact initiatives such as child education or skill development is highly beneficial.
- A minimum of a high school diploma; current students or recent graduates in any discipline are encouraged to apply, especially those comfortable working full time in a remote setup.

📌 Telecaller Intern (India)
🏢 EduAdvice™
📍 India