Key Responsibilities

- Coordinate with customers regarding enquiries, quotations, purchase orders, and order status.
- Prepare quotations, sales orders, invoices, and other sales documents.
- Follow up with customers on pending orders, deliveries, and payments.
- Coordinate with production, stores, dispatch, and accounts teams.
- Track order processing, production schedules, and delivery commitments.
- Maintain customer databases, sales reports, and MIS records.
- Support the sales team in achieving targets and maintaining customer relationships.
- Handle customer queries and ensure timely resolution.

Requirements

- Good communication and customer-handling skills.
- Experience in sales coordination and order processing.
- Knowledge of quotations, purchase orders, invoicing, and dispatch documentation.
- Proficiency in MS Excel, MS Office, and ERP / CRM software.
- Strong follow-up, time-management,



and organizational skills.
- Ability to coordinate with multiple departments.
- Attention to detail and problem-solving ability.

Preferred Experience

- 2–5 years of experience in sales coordination, preferably in a manufacturing company.
- Experience in B2B sales support, order management, or customer service is an advantage.
- Any degree in Business Administration, Commerce, or a related field preferred.

Benefits

✔️ Market-competitive salary based on experience

✔️ Opportunity to work with an established manufacturing team

✔️ Career growth in sales operations and customer relationship management

✔️ Professional learning and development

✔️ Collaborative work environment

📌 Sales Coordinator (Madurai)
🏢 Smart Work Consultants
📍 Madurai