Company Description Traverse Globe specializes in designing exceptional international tours to unique and less-explored destinations around the world. The company focuses on creating bespoke travel experiences that allow travelers to uncover hidden treasures and enjoy exclusive access in vibrant locales. Each itinerary is crafted to immerse guests in the culture, spirit, and authenticity of every destination.

Traverse

Globe is committed to delivering distinctive, memorable journeys that go beyond conventional travel. Potential team members join a company that values curiosity, cultural appreciation, and high-quality service.

Role Description This is a full time remote role for a Relationship Manager.

The Relationship

Manager is responsible for building and maintaining strong relationships with individual travelers, corporate clients, and travel partners. Day-to-day tasks include understanding client needs, presenting suitable travel solutions, coordinating with internal teams to customize itineraries, and ensuring a seamless pre- and post-trip experience. The role also involves managing client communications across email, phone, and digital channels, addressing inquiries and issues promptly, and following up to maintain long-term engagement.

The Relationship

Manager tracks client feedback, identifies opportunities for upselling or cross-selling services,



and supports the development of loyalty and referral programs.

Qualifications

- Client relationship management skills, including consultative communication, active listening, and conflict resolution.
- Sales and account management skills, such as opportunity identification, negotiation, and basic CRM proficiency.
- Organizational and coordination skills, including attention to detail, time management, and multitasking across multiple client accounts.
- Digital communication skills, including professional email writing, virtual meeting etiquette, and comfort with remote collaboration tools.
- Strong written and verbal communication skills in English, with the ability to explain complex travel options clearly and persuasively.
- Demonstrated customer service mindset with a focus on responsiveness, empathy, and delivering high-quality experiences.
- Interest in international travel, global cultures, and emerging destinations; prior experience in travel, hospitality, or tourism is an advantage.
- Ability to work independently in a remote setting while collaborating effectively with cross-functional teams.
- Relevant education in Business, Tourism, Hospitality, Communications, or a related field, or equivalent practical experience.

📌 Relationship Manager (India)
🏢 Traverse Globe
📍 India