17 Oct
|
Kredito24(One Click Money Techplus
|
Gurugram
17 Oct
Kredito24(One Click Money Techplus
Gurugram
Monitor collection calls and check call quality.
Ensure agents follow company policies and procedures.
Check how agents communicate with customers.
Identify mistakes and provide feedback to agents.
Prepare daily and monthly quality reports.
Ensure proper customer handling and process compliance.
Help agents improve their performance.
Maintain quality standards and achieve team targets.
📌 Quality Analyst (Collection) (Gurugram)
🏢 Kredito24(One Click Money Techplus
📍 Gurugram