Role OverviewTycom Technology LLP is looking for a proactive and result-oriented Inside Sales Associate – B2B Technology Solutions to support business growth through lead generation, customer engagement, opportunity development, quotation follow-ups, and sales coordination.

The role involves working with System Integrators, channel partners, dealers, contractors, consultants, and business customers for technology solutions across Telecom, Security, ELV, and Entrance Automation.

Key Responsibilities

- Generate new B2B leads through outbound calling, email campaigns, databases, references, and digital platforms.
- Identify and approach potential System Integrators, dealers, channel partners, contractors, and corporate customers.
- Understand customer requirements and identify potential business opportunities.
- Qualify leads based on requirement, project potential, buying stage, and customer interest.
- Coordinate with the Sales and Presales teams for solution selection and commercial proposals.
- Prepare and share quotations, product information, proposals, and commercial offers.
- Conduct regular follow-ups on enquiries, quotations, project opportunities, and pending purchase orders.
- Maintain an active sales pipeline and ensure timely follow-up of every opportunity.
- Update leads, opportunities, activities, and follow-up status accurately in the CRM.
- Coordinate internally for pricing, stock availability, technical information, order processing, and dispatch.
- Develop relationships with existing customers to generate repeat and cross-selling opportunities.
- Support product promotions and sales campaigns.
- Work towards assigned lead generation, conversion, and revenue targets.
- Prepare daily/weekly sales activity and pipeline reports.





Product & Solution ExposureThe candidate will have an opportunity to work with solutions including:
- CCTV & Video Surveillance
- Access Control Systems
- Telecom / EPABX
- IP Telephony
- Security & ELV Solutions
- Entrance Automation
- Networking and associated technology solutions

Qualification & Experience
- Graduate in any discipline.
- 1–3 years of experience in Inside Sales, B2B Sales, Tele Sales, Business Development, or Sales Coordination preferred.
- Candidates with experience in IT, Telecom, Security, ELV, CCTV, Access Control, or System Integration will have an advantage.
- Fresh graduates with excellent communication skills and a strong interest in B2B technology sales can also be considered.

Key Skills
- Excellent verbal and written communication
- B2B lead generation and prospecting
- Strong follow-up and customer engagement skills
- Good telephone communication and convincing ability
- Basic commercial and negotiation skills
- Understanding of quotations, pricing, discounts, and purchase orders
- MS Excel, Word, Outlook, and CRM knowledge
- Ability to manage multiple customers and opportunities simultaneously
- Target-oriented and self-motivated approach
- Good coordination and organizational skills

Key Performance Indicators (KPIs)The role can be measured against:
- New leads generated
- Qualified opportunities created
- Customer calls and follow-ups
- Number/value of quotations handled
- Lead-to-opportunity conversion
- Chance-to-order conversion
- Sales/revenue contribution
- New customer/channel partner development
- Repeat business generation
- CRM updating and pipeline discipline

Ideal CandidateWe are looking for someone who is energetic, commercially aware, confident in communicating with B2B customers, and disciplined with follow-ups.

📌 Inside Sales Associate (Ahmedabad)
🏢 Tycom Technology
📍 Ahmedabad