? HIRING NOW | INTERNSHIP & PROGRAM COORDINATOR | REMOTE / WORK FROM HOME

ISCAP SERVICES PVT. LTD.

Internship Management • Program Coordination • Student Success • Operations

Are you organised, responsible, good at communication, and interested in coordinating internships, managing student batches, tracking projects, and supporting educational programs?

ISCAP Services Pvt. Ltd. is looking for motivated Internship & Program Coordinators to help manage student onboarding, internship activities, project progress, attendance, learner communication, and program administration.

This opportunity is suitable for fresh graduates, freshers, and candidates with coordination, education, operations, or administrative experience who want to build a career in program management and operations.

? JOB DETAILSCompany: ISCAP Services Pvt. Ltd.

Job Title: Internship & Program Coordinator

Department: Program Management & Student Operations

Experience: Freshers / Entry Level / Relevant Experience

Education: Any bachelor's degree; BBA, MBA, B.Com, BCA, and related qualifications preferred

Work Mode: Remote / Work From Home

Location: India – Remote

Employment Type: Internship or full-time employment, depending on the specific vacancy

Duration: As specified in the applicable offer

Application: CV + screening answers through WhatsApp

? ROLE OBJECTIVEYour primary responsibility will be to ensure that ISCAP's internships, student batches, learning programs, and assigned projects run smoothly.

You will coordinate between students, interns, mentors, trainers, project supervisors, and internal teams to ensure activities are completed on schedule and learners receive timely communication and support.

This role requires ownership, organisation, follow-up, accurate reporting, and consistent execution—not merely forwarding messages.

? KEY RESPONSIBILITIES1.

Intern

Onboarding &

• Coordination

- Coordinate onboarding for selected interns and learners.
- Share approved joining instructions, schedules, guidelines, and program details.
- Maintain onboarding checklists and participant records.
- Explain program processes, reporting requirements, deadlines, and communication channels.
- Track onboarding completion and escalate unresolved issues.

2. Student & • Batch Management
- Create and maintain student and intern batch lists.
- Coordinate schedules, sessions, announcements, deadlines, and meetings.
- Communicate important updates through approved email, WhatsApp, and digital platforms.
- Monitor participation and follow up on missed sessions or incomplete tasks.
- Maintain accurate attendance and participation records.

3. Project & • Assignment Tracking
- Track projects, assignments, milestones, and submission deadlines.
- Follow up with students, interns, mentors, and project supervisors.
- Maintain trackers showing pending, completed, delayed, and escalated tasks.
- Identify delays early and coordinate corrective action.
- Ensure project evaluation and feedback are recorded by authorised reviewers.

4.

Learner

Communication &

• Support
- Respond professionally to routine student and intern enquiries.
- Explain approved program procedures and direct specialist questions to the appropriate team.
- Maintain an organised record of requests, complaints, and resolutions.
- Support students with scheduling, submission processes,



and program-related information.
- Escalate academic, technical, payment, or personal concerns to the appropriate team.

5.

Program

Administration
- Maintain program calendars, participant databases, attendance sheets, and progress reports.
- Coordinate sessions, meetings, assessments, presentations, and project reviews.
- Support certificate documentation and completion records based on verified eligibility and approvals.
- Assist with program extensions, batch changes, and completion procedures according to company policy.

6. Reporting & • Process Improvement
- Prepare daily or weekly program status reports.
- Track onboarding completion, attendance, project submission, learner engagement, and pending actions.
- Maintain records using Google Sheets, Microsoft Excel, or approved management systems.
- Identify recurring coordination problems and suggest practical improvements.
- Protect student information and follow authorised data-handling procedures.

✅ ELIGIBILITY CRITERIA
- Bachelor's degree in any discipline; relevant qualifications are preferred.
- Freshers are welcome to apply.
- Good written and verbal communication.
- Strong organisational skills and attention to detail.
- Basic knowledge of Google Sheets, Excel, email, and online collaboration tools.
- Ability to manage multiple tasks and meet deadlines.
- Confidence in following up with students and team members.
- Professional communication and problem-solving skills.
- Reliable internet connection and access to a laptop/computer for work from home.

Prior experience in internship coordination, student administration, project coordination, academic operations, customer support, or program management is an advantage. ? PERFORMANCE EXPECTATIONSPerformance may be evaluated based on:
- Timeliness and accuracy of onboarding.
- Completion of attendance and batch records.
- Timely follow-up on project milestones.
- Quality of learner communication.
- Accuracy of progress reports.
- Resolution and escalation of pending issues.
- Adherence to schedules and deadlines.
- Overall coordination quality and learner experience.

Candidates must be comfortable with structured tasks, regular reporting, accountability, and follow-ups. ? WHAT YOU WILL LEARNOnboard → Organise → Coordinate → Track → Support → Report → Improve

Gain practical experience in

- Program management fundamentals.
- Internship and student coordination.
- Project tracking and milestone management.
- Learner communication.
- Operations and administration.
- Reporting and spreadsheet management.
- Stakeholder coordination.
- Process documentation and continuous improvement.

High-performing candidates may be considered for additional responsibilities or future paid roles based on performance, business requirements, and available vacancies. Future employment is not guaranteed. ? INTERNSHIP VS FULL TIME EMPLOYMENTISCAP may recruit separately for internship and full time employment positions.
- Internship: Duration, working hours,



stipend, responsibilities, and completion requirements will be communicated before acceptance.
- Full time employment: Salary, working hours, probation, benefits, responsibilities, and applicable employment terms will be documented in the employment offer.

The applicable arrangement will be clearly specified to shortlisted candidates. An internship does not automatically guarantee permanent employment. ? MANDATORY SCREENING QUESTIONSAnswer all questions and send your CV and responses through WhatsApp. Incomplete applications may not be shortlisted.

Q1. What is your highest qualification and passing year?

Answer: ___

Q2. Do you have previous experience in coordination, operations, administration, education, or project management? YES / NO

Q3. If experienced, how many months or years have you worked in a relevant role?

Answer: ___

Q4. How many hours per day can you consistently commit?

Answer: ___ hours

Q5. How many days per week can you reliably work?

Answer: ___ days

Q6. Do you have a laptop/computer and reliable internet connection? YES / NO

Q7. If a batch has 80 students and 68 attend a session, what is the attendance rate?

Answer: ___%

Q8. If 50 interns have to submit a project and 8 have not submitted it, how many submissions have been received?

Answer: ___

Q9. Are you comfortable maintaining spreadsheets and submitting regular reports? YES / NO

Q10. Can you follow up professionally with students who repeatedly miss deadlines? YES / NO

Q11. If a project deadline is tomorrow and 10 students have not submitted their work, what steps would you take?

Answer in 2–3 sentences: ___

Q12. If a student raises an issue that you cannot resolve independently, what would you do?

Answer in 2–3 sentences: ___

Q13. Are you willing to manage multiple tasks while keeping records accurate and confidential? YES / NO

Q14. Why are you interested in internship coordination and program operations?

Answer in 2–3 sentences: ___

Q15. When can you join if selected?

Answer: Immediately / Within 7 days / Within 15 days / Within 30 days / Other

Freshers will be assessed on communication, numerical reasoning, organisation, judgement, and willingness to learn.

? HOW TO APPLYWhatsApp: +91 84650 20524

Email: [email protected]

Website: https://iscap.in

Send your CV and screening answers using this format:

APPLICATION — INTERNSHIP & PROGRAM COORDINATOR

Name

Current Location

Highest Qualification

Passing Year

Relevant Experience

Tools Used

Hours Available Per Day

Preferred Arrangement: Internship / Full-Time Employment

Earliest Joining Date

I have attached my CV and answered the mandatory screening questions. I confirm that the information provided is accurate to the best of my knowledge.

Only eligible candidates who complete the screening process will be considered for the next stage.

? BUILD BETTER LEARNING EXPERIENCES WITH ISCAPISCAP SERVICES PVT. LTD.

Upskill • Intern • Get Hired

Help coordinate meaningful learning experiences, keep programs organised, and support students throughout their career-development journey.

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