WE'RE HIRING

Growth Support Executive

Calling | Outreach | Community Engagement

Location: Chennai, India

Work Mode: Hybrid

Job Type: Full time

About Xthlete

Xthlete is a sports-tech platform building digital infrastructure for grassroots sports. We help athletes discover tournaments, build their sports profiles, and access sponsorship opportunities while connecting players, coaches, tournament organisers, and brands through one platform.

About the Role

We are looking for a proactive and confident Growth Support Executive to manage daily communications, digital outreach, event promotions, community building and customer follow-ups.

You will work closely with our sports community, helping athletes, parents, coaches, and organisers stay informed, engaged, and connected through Xthlete and other platforms.

Key Responsibilities

1. Calling & Event Support

- Make outgoing calls to players, parents, coaches, and tournament participants.
- Follow up on tournament registrations and confirm participation before events.
- Promote upcoming events and guide users through the registration process.
- Handle event-related enquiries, reminders, and support calls.
- Coordinate with the operations team to resolve participant and organiser queries.

2. Digital Outreach & Community Engagement

- Respond to Instagram DMs, comments, LinkedIn messages, and website enquiries.
- Conduct outreach through Instagram and LinkedIn to connect with relevant sports communities and potential partners.
- Share tournament brochures, registration links, and updates across relevant WhatsApp groups.
- Engage with athletes, coaches, academies, and organisers to build stronger relationships.




- Support community growth and upcoming event promotions through digital communication.

3. Documentation & Coordination

- Maintain accurate calling records, contact databases, and follow-up updates in Google Sheets.
- Track user enquiries and communicate unresolved issues to the appropriate team.
- Provide regular progress updates on assigned tasks and outreach activities.

What We Expect

- Confident and skilled communication with users over calls and messages.
- Consistent execution of daily calling, outreach, and follow-up activities.
- Timely responses to enquiries and accurate documentation.
- Ability to prioritise tasks and coordinate across teams.
- Willingness to support event-related activities when required.

Skills & Qualifications

Required

- Good communication skills in Tamil and English.
- Comfortable making calls and communicating through WhatsApp, Instagram, and LinkedIn.
- Positive working knowledge of Google Sheets.
- Strong organisational, follow-up, and coordination skills.
- A proactive attitude and willingness to learn.

Good to Have

- Additional language proficiency.
- Previous experience in customer support, telecalling, sales, or community management.
- Interest in sports, events, or the startup ecosystem.

Freshers with strong communication skills and a willingness to learn are welcome to apply. Why Join Xthlete?

- Gain hands-on experience in a growing sports-tech startup.
- Interact with athletes, coaches, organisers, and sports communities.
- Develop practical skills in communication, outreach, customer engagement, and event operations.
- Work in a dynamic, collaborative, and execution-focused workplace.

Share your Resume to, Email: [email protected]

Website: https://xthlete.in

Join us in building the future of sports.

📌 Growth Support Executive (Chennai)
🏢 Xthlete India
📍 Chennai