Company Description DAYAL HOSPITALITY is an emerging hospitality group based in Lucknow, currently operating hotels and resorts including Dayal Paradise, Dayal Gateway, and Dayal Bagh. The group also runs Melting Point, an exquisite bakery and café known for its distinctive offerings. Its latest venture is Kaleidoscope, a modern Indian cuisine restaurant showcasing contemporary culinary experiences.

DAYAL HOSPITALITY focuses on delivering memorable guest experiences and creating welcoming environments across its properties. The organization offers opportunities to grow within a dynamic, expanding hospitality portfolio.

Role Description This is a full-time, on-site Front Office Assistant or Executive role based in Lucknow. The role involves greeting and assisting guests, managing check-in and check-out processes, and ensuring a smooth and professional front desk experience.

Responsibilities include handling phone calls with proper etiquette, scheduling appointments and reservations, maintaining guest records, and supporting daily administrative and clerical tasks.

The Front Office

Assistant or Executive collaborates with other departments to address guest requests,



resolve issues promptly, and uphold service standards. The position requires reliability, attention to detail, and a customer-focused approach to represent DAYAL HOSPITALITY professionally.

Qualifications

- Strong interpersonal skills, including qualified communication and a customer-oriented mindset.
- Proficient phone etiquette and ability to manage incoming and outgoing calls effectively.
- Experience with appointment scheduling, reservations management, and basic front office coordination.
- Administrative assistance and clerical skills, including record keeping, data entry, and document handling.
- Ability to work on-site in Lucknow with flexible availability, including weekends and holidays as needed.
- Basic computer literacy and familiarity with office software or hotel management systems.
- Prior experience in hospitality, front office operations, or customer service is preferred.
- Minimum high school diploma; additional certification or training in hospitality or office administration is an advantage.

📌 Front Office Assistant Or Executive (Lucknow)
🏢 DAYAL HOSPITALITY
📍 Lucknow