Job SummaryPocketly is hiring enthusiastic and customer-focused candidates for the position of Customer Support Executive. The candidate will be responsible for assisting customers, resolving their queries, and ensuring a smooth customer experience.
Key Responsibilities
- Handle customer queries through calls, chats, and other communication channels.
- Provide accurate information about company products and services.
- Resolve customer complaints professionally and efficiently.
- Maintain proper records of customer interactions.
- Escalate complex issues to the concerned department.
- Ensure customer satisfaction through timely follow-ups.
- Follow company policies and customer service guidelines.
Requirements
- Good communication skills and a customer-friendly attitude.
- Fluent English communication preferred.
- Good typing skills and basic computer knowledge.
- Solid problem-solving and listening skills.
- Ability to handle customer queries patiently.
- Freshers and experienced candidates can apply.
Interested candidates can apply now!
- Contact/WhatsApp: (phone hidden)
📌 Customer Support Executive (Nagpur)
🏢 Pocketly
📍 Nagpur
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