Company Description Bloom is a next-generation hospitality brand created by experts from marketing, technology, travel, retail, and academia to transform the Indian travel experience through smart use of technology. The company launched India’s first proprietary cloud-based hotel technology suite, enabling reliable, consistent, and affordable accommodation. Since the first Bloomrooms prototype in 2012, Bloom has disrupted traditional global hotel chains in India and become one of the country’s most loved consumer travel brands, frequently recognized in industry rankings and awards.

Bloom continues to expand as a preferred choice for hotel owners seeking an innovative alternative to international chains, with a long-term vision of building a 100,000-room platform serving over 300 million annual travelers in India.

Role Description The Assistant Front Office Manager is a full-time, on-site role based in Chennai. This role supports the Front Office Manager in overseeing daily front desk operations, ensuring smooth guest check-in and check-out processes, and maintaining high standards of customer service and satisfaction.

Responsibilities include supervising front office team members, assigning shifts, monitoring performance, and resolving guest concerns in a timely, skilled manner.



The role also involves managing office administration tasks such as handling reservations, coordinating with housekeeping and other departments, maintaining records and reports, and ensuring adherence to company policies and service quality standards.

The Assistant Front Office

Manager actively contributes to creating a welcoming environment, optimizing front office efficiency, and supporting continuous improvement initiatives.

Qualifications

- Candidates should possess strong Front Office and Office Administration skills.
- Candidates should possess proven Customer Service and Customer Satisfaction skills.
- Candidates should possess effective Communication skills, both verbal and written.
- Previous experience in hotel front office operations or hospitality management is preferred.
- Ability to lead and motivate teams, manage shifts, and handle guest issues professionally.
- Strong organizational skills, attention to detail, and proficiency with reservation and hotel management systems.
- Comfort working in a fast-paced, guest-facing environment and managing multiple priorities.
- Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is beneficial.

📌 Assistant Front Office Manager (Chennai)
🏢 Bloom
📍 Chennai