Position:Project Coordinator – Digital Literacy(Urban)

Location: Delhi-NCR

Reports to: State Head

Tenure: 1 Year

HelpAge India is a secular, not-for-profitorganisation in India, registered under the Societies’ Registration Act of1860. Set up in 1978, the organisation works for ‘the cause and care ofdisadvantaged older persons to improve their quality of life’. It runshealthcare, agecare, livelihood, disaster response and awareness initiativesthroughout the country & advocates strongly for the elder cause. It becamethe first and only Indian organization to be honoured with the ‘UN PopulationAward 2020’ for its exemplary work in the field of ageing and populationissues, and earlier in 2014, has been the recipient of ‘VayoshreshthaSamman’ by Government of India, as an institution working for seniorcitizens. We have been awarded highest CRISIL VO 1A grading for excellence inoperations and high credibility. We have been recognized as a Great Place toWork.

Role Overview

TheProject Coordinator will be responsible for planning, coordinating, andimplementing the Digital & Financial Empowerment Programme for seniorcitizens across the state. The position requires close engagement with seniorcitizen associations, community volunteers, community stakeholders, and projectteams to ensure effective program delivery, achievement of targets, and timelyreporting.

Programme Implementation &Coordination;

- Coordinate and oversee programme implementation across designated districts and urban locations.

- Develop and maintain a database of Senior Citizen Associations (SCAs), Resident Welfare Associations (RWAs), clubs, elder groups, and urban slum communities.

- Ensure adherence to project timelines, guidelines, and quality standards.

- Monitor programme activities and provide regular updates to the State Program Manager, State Head, and Programme Lead.

Training & Capacity Building

- Organize and facilitate monthly digital, financial,



and legal literacy workshops for senior citizens.

- Conduct awareness sessions on digital safety, cyber fraud prevention, online services, financial inclusion, and legal rights.

- Train and mentor youth volunteers to support programme implementation.

- Build local resource networks to strengthen outreach and programme impact.

Monitoring, Reporting &Documentation;

- Ensure achievement of monthly and quarterly programme targets.

- Collect, verify, and maintain programme data for monitoring and evaluation.

- Prepare and submit progress reports, MIS reports, success stories, photographs, videos, and case studies.

- Track participant feedback and recommend improvements to enhance programme effectiveness.

Stakeholder Engagement

- Build and maintain strong relationships with SCAs, RWAs, elder groups, banks, financial institutions, legal authorities, and community stakeholders.

- Support stakeholder consultations, programme reviews, and planning meetings.

- Represent the programme at local events, networking forums, and observances such as World Elder Abuse Awareness Day (WEAAD) and International Day of Older Persons (IDOP).

Administrative Support

- Coordinate logistics for workshops, training programmes, and outreach activities.

- Maintain records of programme activities, attendance, and volunteer engagement.

- Ensure compliance with organizational policies and project requirements.

Requirements

Qualifications & Experience

- Bachelor's degree in Social Work, Sociology, Development Studies, Education, Management, or a related field.





- 1 to 3 years of experience in programme coordination, community development, outreach, training, or related social sector projects.

- Experience working with senior citizens, digital literacy, financial inclusion, or community-based programmes will be preferred.

Skills & Competencies

- Programme planning and project management

- Training and facilitation skills

- Stakeholder engagement and partnership building

- Monitoring, evaluation, and reporting

- Solid communication and presentation skills, proficency in local language is a must

- MIS and data management

- Problem-solving and decision-making abilities

- Volunteer and team management

- Proficiency in MS Office (Excel, Word, PowerPoint) and digital tools

Disclaimer:The Job Description above is not an exhaustive list of skills, efforts, duties,and responsibilities associated with the position.

HelpAgeIndia is an Equal Opportunity Employer and considers applicants for allpositions without prejudice to caste, religion or belief, sex, gender identity,disability or any other characteristics protected by applicable laws.

HelpAge India is committed to creating a dynamicwork environment that values diversity and inclusion, respect and integrity.For more information, visit www.helpageindia.org . Follow us on Twitter, Facebook, LinkedIn, andYouTube.

Interested candidates mayapply within 15 days of this advertisement, with a cover /motivation letter,and CV at [email protected]; along with details of lastsalary drawn, expected salary, and three professional referees.

Due to the urgency of the position, interviews may be scheduled evenbefore the closure of the advertisement.Hence, interested candidates are encouraged to apply at the earliest.Please note that we will not be able to notify all applicants.Only shortlisted candidates will be notifiedabout the interview date.

📌 Project Coordinator – Digital Literacy (Urban) (New Delhi)
🏢 HelpAge India
📍 New Delhi