Operations Manager – BNI Franchise

Role Overview
We are looking for a proactive and organized Operations Manager to oversee the day-to-day operations of our BNI franchise. The role involves member and chapter support, event coordination, data management, membership renewals, growth initiatives, and administrative operations.

Key Responsibilities
Support BNI chapters, leadership teams, and members to ensure smooth operations and high engagement.
Coordinate events, training sessions, workshops, and visitor meetings.
Maintain member databases, CRM systems, dashboards, and performance reports.
Track membership renewals, retention, visitor follow-ups, and member conversions.
Monitor chapter performance, KPIs, and compliance.
Manage calendars, documentation, meeting minutes, invoicing, and administrative tasks.
Support chapter growth initiatives and current chapter launches.

Required Skills
Advanced Microsoft Excel, Google Workspace, CRM, and PowerPoint.
Solid communication, organizational, analytical,



and problem-solving skills.
Excellent time management, attention to detail, and relationship management abilities.
Experience in event coordination, reporting, and operations management.

Qualifications & Experience
Graduate in Business Administration, Commerce, Management, Marketing, or a related field; MBA preferred.
3–5 years of experience in operations, administration, customer success, event management, or membership-based organizations.
Experience with networking organizations, franchises, or CRM systems is an advantage.

Ideal Candidate: A qualified, process-driven individual who enjoys interacting with business owners, managing multiple responsibilities, working with data, and driving member engagement and chapter growth.

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits:
Paid time off

Work Location: In person

📌 Franchise Operation Manager Gurugram
🏢 CJ KONSULTANTS
📍 Gurugram