Implements and supports the hospital management software at client sites and remotely, ensuring smooth go-lives and reliable day-to-day operation.
Install, configure and set up the HIS at client hospitals: SQL Server setup, database and backup configuration, terminals (registration, OP/IP, pharmacy, billing, lab), user roles and permissions, and financial year setup.
Gather and analyse client requirements, document them, and coordinate with the product and development teams on feasibility, effort and delivery.
Support data migration: collect and validate legacy data, and verify records after migration.
Plan and support go-live, including testing, UAT, rollback planning and post-go-live support.
Train doctors, nurses and hospital staff module by module and by role.
Provide L2 support through in office visits and remote sessions. Log and track tickets, troubleshoot in a structured way (application logs, SQL backend, stored procedures, integrations) and escalate to the technical team with evidence.
Maintain documentation of configurations, issues and resolutions.

Pay: ₹30,000.00 - ₹80,000.00 per month

Work Location: Hybrid remote in Kerala

📌 Implementation Engineer Kerala
🏢 Triloinfotech Private
📍 Kerala