Make and receive phone calls to communicate with customers.
Explain company products, services, and offers to customers.
Handle customer inquiries and provide relevant information.
Enter and update customer details in computer systems.
Maintain daily calling records, reports, and databases.
Perform basic computer operations, including MS Word, MS Excel, and email.
Follow up with customers regarding inquiries and pending work.
Maintain proper records and ensure accurate data entry.
Coordinate with other team members to complete daily tasks.
Required Skills:
Basic computer knowledge.
Positive communication and telephone-handling skills.
Knowledge of MS Excel, MS Word, and email.
Basic English and Hindi communication skills.
Positive typing speed and accuracy.
Positive attitude and willingness to learn.
Qualification: 12th Pass or Graduate.
Experience: Fresher or Experienced candidates can apply.