Customer Retention Executive Mumbai

Customer Retention Executive Mumbai

17 Oct
|
Carnot Technologies
|
Mumbai

17 Oct

Carnot Technologies

Mumbai

Job highlights
Fluency in Hindi, Marathi, Punjabi, Telugu, Tamil, English, or Kannada
Promote recharge services, achieve sales targets, handle customer queries, maintain records, and collaborate with teams
Valuable incentives, mediclaim, PF, and compensatory off for holiday work

Responsibilities:
Familiarize yourself with our product and service offerings to provide accurate information to customers.
Initiate recharge sales by contacting existing customers via phone and promoting the perks of our recharge services.
Listen attentively to customers, understand their concerns, and provide appropriate solutions or escalate to the relevant department for further assistance.
Achieve monthly and daily Recharge sales targets to contribute to the team's overall success.




Maintain accurate records of customer interactions and update the customer database accordingly.
Stay updated with industry trends, competitor offerings, and market dynamics to effectively address customer inquiries and concerns.
Collaborate with other team members and departments to ensure a seamless customer experience.

Languages Known: Hindi / Marathi / Punjabi / Telugu / Tamil / English / Kannada

Perks and Advantages:
Valuable Incentives based on performance
Mediclaim + PF
Compensatory off provided for working on holidays.

📌 Customer Retention Executive Mumbai
🏢 Carnot Technologies
📍 Mumbai

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