Job highlights
Processing orders,refunds,and exchanges as required . Collaborating with other departments,such as sales and marketing,to ensure the timely and accurate delivery of products and services to customers .
Conducting customer satisfaction surveys and gathering feedback to improve the customer experience

Mantech Publications is looking for Customer Care Executive to join our agile team and embark on a rewarding career journey
Handling customer inquiries and resolving issues via phone, email, or chat
Providing product and service information to customers and assisting them with their needs
Responding promptly to customer complaints and escalating issues as needed
Maintaining accurate and up-to-date customer records and documentation
Processing orders, refunds, and exchanges as required
Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers
Conducting customer satisfaction surveys and gathering feedback to improve the customer experience

Enthusiastic and friendly individuals needed to assist our customers, handle inquiries, and ensure satisfaction across our services.

📌 Customer Care Executive Noida
🏢 Mantech Publications
📍 Noida