Job highlights
The NOC Engineer is responsible for . Monitor network and Server alerts using NOC tools (24x7 shift support).
Maintain accurate ticket updates and shift handover notes.
Location: Noida. Education: Any Technical Graduate.
Exp: 4+ years
Location: Noida
Education: Any Technical Graduate The NOC Engineer is responsible for
Monitor network and Server alerts using NOC tools (24x7 shift support)
Perform L1 troubleshooting for network, firewall, Windows server related incidents
Monitor and manage firewalls, VPNs, and security devices
Respond to alerts related to:
Firewall health & traffic
Network latency, packet loss, outages
Security threats and policy violations
Perform basic firewall tasks
Rule validation and implementation (as per SOP)
VPN monitoring and basic troubleshooting
Escalate unresolved issues to L2/L3 teams with proper documentation Follow incident, problem, and change management processes
Maintain accurate ticket updates and shift handover notes
Ensure SLA adherence and timely incident resolution
Support routine checks, backups, and compliance monitoringQualifications
REQUIRED SKILL SET:
Basic understanding of TCP/IP, DNS, DHCP, VLANs, Routing & Switching
Knowledge of LAN/WAN, VPN, NAT
Hands-on exposure to firewalls such as:
o Palo Alto o Fortinet o Cisco ASA / Firepower
Understanding of
o Firewall rules & policies o IDS/IPS concepts o VPN (Site-to-Site & Remote Access)