Roles & Responsibility: -

To handled day to day operation in Field & Repair Centers within agreed SLA/TAT for Battery To manage daily VOR, dispatches & collection of faulty packs from PAN India to nearest repair center.

To Maintain Spare Stock of good/faulty parts & complete unit.

Preparation & Analysis of MIS reports and monitoring on daily, weekly, monthly performance.

Preparing different types of Summary/Graphs to understand Area of Concerns where proactive correction can be taken.

Providing Technical Support to Field Team & Repair Center Team.

Sharing these reports to reporting manager & Colleagues for review.

Prepare and manage correspondence, reports and documents from various projects, activities & departments.

Managing scrap of faulty parts & overseeing recycling of the same.

To involve in invoice generation & collection with help of Filed Engineers for all OOW work done.

To involve & support CRM implementation.

Involve in NPD to learn & Train entire team on recent products.

Collect Service Manual from Engineering Team, verify on the method to service and share to Service Team

Key Skills & Kowledges Requirement : -

Knowledge of Li-Ion battery & edrive repair/production.

Hands-on experience in POWER BI, MS EXCEL,



VLOOKUP, PIVOT TABLE, PIVOT CHART, PARETO, Dashboard, Charts, Forms, Data Validation & Scenarios and various other excel functions & features.

Hands-on experience in Power Point having good knowledge to make informative & impressive presentations.

Client interactions experience.

Mailing Etiquettes

Good in Data Mining and Data analysis, Handling multiple reports, working with formulas.

Positive Communication skills

Valuable inter-personal skill to interact with different department

Role: Service Manager, Industry Type: Auto Components, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: Diploma in Electrical, B.Tech / B.E. in Electronics and Telecommunication Engineering, Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), Electronics And Computer Engineering, Electronics And Instrumentation Engineering, Electronics, Electrical read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Lithium Ion Battery After Sales ServiceElectric VehicleEv

📌 Lead Service Manager Pune
🏢 Tata AutoComp
📍 Pune