Job Title-Customer Service Executive
Location: Gurugram
Duration: FullTime
Experience : 3-4 Yrs. 12th Pass (intermediate)/ Graduate in any
About the Role
We are looking for a confident, customer-focused, and diligent Customer Service Executive to handle customer queries, resolve complaints, and ensure excellent customer satisfaction.

Key Responsibilities

- Handle customer inquiries, feedback, and complaints professionally.
- Resolve customer concerns promptly and efficiently.
- Coordinate with internal teams to ensure smooth customer service.
- Identify opportunities to improve customer experience and retention.
- Maintain customer records and ensure confidentiality.

Required Skills

- Excellent verbal and written communication skills.
- Solid problem-solving, multitasking, and time-management abilities.
- Professional attitude, patience, and empathy.
- Proficiency in MS Office, email, and calendar management tools.

Pay: ₹250,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Customer Service Executive (Gurugram)
🏢 Elrois Group
📍 Gurugram