Company Description International College of Financial Planning (ICOFP), established in 2002, is a leading institution in India dedicated to specialized financial education. Promoted by Bajaj Capital Group, a well-known financial services organization, ICOFP focuses on developing future financial consultants and planners. The college has trained over 7,500 students and holds a dominant market position with a 90% share in financial education. ICOFP is committed to becoming the preferred choice for learners and the financial services industry by offering high-quality, industry-relevant programs. Its vision is to nurture well-rounded professionals who will drive the financial planning revolution.
Role Description This is a full time, on-site Telecaller / Admission Counsellor role based in New Delhi. The role involves making outbound and receiving inbound calls to prospective students, providing accurate information about courses, admission processes, and career opportunities in financial planning. The Telecaller / Admission Counsellor will handle inquiries, maintain call logs and candidate databases, and follow up with leads to support conversions and admissions. The role also includes scheduling counseling sessions, participating in admission events,



and collaborating with the admissions and marketing teams to achieve enrollment targets. A qualified, service-oriented approach and clear communication with prospective students and their families are essential.

Job locations: Okhla, Delhi
Salary: 45k Monthly.

Qualifications

- Strong communication and interpersonal skills, including clear speaking ability and active listening.
- Customer service and counseling skills, with the capacity to guide prospective students and address queries effectively.
- Basic computer proficiency, including use of CRM tools, MS Office, email, and call-tracking systems.
- Sales and persuasion skills to manage leads, follow up systematically, and support admission conversions.
- Organizational and time-management skills to handle multiple inquiries, maintain records, and meet daily call and admission targets.
- Prior experience in telecalling, admissions, counseling, or education services is preferred.
- Minimum qualification: Graduate degree in any discipline; education in business, finance, or related fields is an advantage.
- Ability to work on-site in New Delhi and collaborate with cross-functional teams in a professional environment.

📌 Telecaller / Admission Counsellor – ICOFP (New Delhi)
🏢 International College Of Financial Planning
📍 New Delhi