Shift Timings: 7:00 AM – 4:00 PM / 4:30 PM – 2:30 AM
Employment Type: 6-month contract, extendable based on performance
Job Responsibilities
- Handle customer queries through email communication.
- Provide accurate and timely resolutions to customer concerns.
- Maintain proper documentation and follow process guidelines.
- Ensure quality standards and customer satisfaction.
- Meet performance and productivity targets.
Eligibility Criteria
- Graduates and candidates with 1–2 years of experience can apply.
- Freshers are welcome.
- Good written English communication skills.
- Basic computer knowledge and typing skills.
- Must be comfortable with rotational shifts and working from the office.
Interview Details
Walk-In Date: Monday, 19th October 2026
Location: Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Park, Airoli, Navi Mumbai.
Key Instructions:
- Carry an updated copy of your resume.
- Immediate joiners are preferred.
- Selection process includes 2 interview rounds.
Interested candidates are invited to attend the walk-in drive on Monday!
📌 Walk-In - International Non voice process (Mumbai)
🏢 Sutherland
📍 Mumbai
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