Organization: Orange Child Development Centre (Orange CDC)

Job Title: Parent Relationship Executive

Location: Bengaluru, Karnataka

Employment Type: Full-Time

Department: Parent Relations & Business Development

About the Role

Orange Child Development Centre is looking for a confident, energetic, and result-oriented Parent Relationship Executive with excellent communication, interpersonal, and convincing skills.

The ideal candidate should be capable of building strong relationships with parents, understanding their concerns, explaining our therapy services effectively, and converting enquiries into successful enrolments.

Key Responsibilities

- Handle incoming enquiries through phone calls, WhatsApp, social media, and walk-ins.
- Communicate confidently with parents and explain Orange CDC's services, therapy programs, and benefits.
- Convert prospective enquiries into assessment appointments and therapy enrolments.
- Conduct regular follow-ups with potential parents to improve conversion rates.
- Build trust and maintain positive relationships with existing parents.
- Coordinate with therapists and clinical teams to ensure a smooth parent experience.
- Address parent concerns, manage objections professionally, and provide appropriate solutions.
- Support therapy package renewals and parent retention.
- Maintain accurate enquiry records, follow-up reports, and CRM updates.
- Achieve monthly enquiry conversion, enrolment, and retention targets.

Required Qualifications & Skills
- Bachelor's degree in any discipline preferred.
- Excellent communication, persuasion, and interpersonal skills.




- Strong ability to engage in meaningful conversations and influence decisions ethically.
- Fluency in English and Malayalam; Kannada or Hindi is an added advantage.
- Confident, presentable, proactive, and target-oriented personality.
- Strong listening skills, empathy, and a customer-focused approach.
- Ability to handle objections and follow up consistently.
- Basic computer knowledge and familiarity with CRM systems.
- Previous experience in customer relations, counselling-based sales, telecalling, admissions, or healthcare services is an advantage.
- Freshers with exceptional communication and convincing skills are encouraged to apply.

Key Performance Indicators (KPIs)
- Enquiry-to-assessment conversion rate.
- Assessment-to-enrolment conversion rate.
- Follow-up effectiveness and response time.
- Parent satisfaction and relationship management.
- Therapy package renewal and retention rates.
- Achievement of monthly enrolment targets.

What We Are Looking For We are particularly interested in candidates who are:
- Confident and naturally positive at conversations.
- Skilled at building trust and convincing customers.
- Passionate about achieving results.
- Patient, empathetic, and professional when interacting with families.
- Capable of independently managing enquiries and follow-ups.

Working Hours: 10:00 AM – 7:00 PM Working Days: Monday to Saturday

How to Apply

Interested candidates can send their updated resumes to:

Email: [email protected]

Website: www.orangecdc.com

Contact : (phone hidden)

Pay: ₹11,000.00 - ₹36,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Service Counselor (Bengaluru)
🏢 Orange Rehab and CDC
📍 Bengaluru