- Provide timely and effective technical support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to ensure seamless resolution of customer complaints.
- Develop and maintain comprehensive knowledge of our products and services.
- Identify and escalate potential issues to senior management when necessary.
- Continuously improve customer satisfaction through proactive follow-ups and feedback.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Helpdesk Services Professional (New Delhi)
🏢 Sisl Infotech
📍 New Delhi
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