We are looking for confident and customer-oriented Domestic Call Centre Executives to handle customer calls within India, provide accurate information, resolve basic queries, and maintain a high standard of customer service. Candidates should have good communication skills and a positive attitude.
Key Responsibilities
- Handle incoming and outgoing domestic customer calls.
- Understand customer queries and provide appropriate solutions.
- Explain products, services, and offers to customers.
- Follow up with customers whenever required.
- Maintain accurate call records and customer information.
- Handle customer complaints professionally.
- Transfer complex queries to the concerned department.
- Achieve daily calling and performance targets.
- Follow company communication scripts and procedures.
- Maintain professional behaviour and customer satisfaction.
Required Skills
- Good Verbal Communication
- Hindi / Regional Language Proficiency
- Basic Computer Knowledge
- Customer Handling
- Active Listening
- Problem-Solving Skills
- Calling & Follow-up
- Time Management
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits
- Provident Fund
Work Location: In person
📌 Domestic Call Centre (Nashik)
🏢 Sagar Fabrics
📍 Nashik
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