We are hiring passionate and customer-focused Experts for International desks within the Travel/Airline/OTA segment. This is an exciting prospect to join a high-growth team providing world-class support to customers. The PSHD Executive is responsible for proactively managing service recovery for customer incidents reported by Cabin Crew, Airport Operations Staff, and other frontline teams.
The role involves investigating incidents, coordinating with internal stakeholders, ensuring timely customer communication, and preventing escalations through effective resolution and service recovery.
- We are hiring for voice Process (Travel Process) Location: Aionos, Sector 142
Salary: Up to 3 LPA
Shift: Rotational (24/7)
Cab Facility: Provided
Working Days: 5 Days a Week
Eligibility: Graduate / Undergraduate
Experience: Minimum 6 months in Voice/Email/Chat/Customer Support