579052, 579053_DNACMT_GenAI Developer – Customer Experience (Gemini / GeCX)_India (India)

579052, 579053_DNACMT_GenAI Developer – Customer Experience (Gemini / GeCX)_India (India)

18 Oct
|
Trigent Software
|
India

18 Oct

Trigent Software

India

Description

Build and integrate customer-facing conversational and agentic AI for the client on Google Cloud, using Gemini and the Vertex AI ecosystem.

- Build and integrate conversational agents and their front ends on GeCX / Gemini.
- Implement sales-funnel flows, product-discovery and basket-creation logic, and channel/API integrations.
- Contribute to the migration from the incumbent GPT-based solution onto GeCX.
- Write evals, iterate on prompts and tools, and support quality and performance tuning.
- Work closely with the onsite Tech Lead in a distributed delivery model

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 579052, 579053
- Project Location 1 : Pan India
- Project Location 2 : (No Value)
- Project Location 3 : (No Value)
- Project Location 4 : (No Value)
- Delivery SPOC : [email protected], [email protected], [email protected]
- Relevant Experience : 3-5 Years
- Mandatory skills : All below mentioned skills are mandatory,



hands-on:● Hands-on experience with Gemini / Vertex AI (or comparable LLM platforms) and GCP.● Software engineering fundamentals in Python and/or TypeScript, Git, CI/CD.● Practical GenAI experience: prompt engineering, RAG, function/tool calling.● API integration experience.
- Desired skills : ● Chatbot/agent development experience.● Front-end skills (React or similar) for agent UIs.● Experience with conversational frameworks (Dialogflow / CCAI).● Exposure to e-commerce or sales channels
- Domain (Industry) : Telecom
- BGC (Before onboarding / After onboarding) : PostOB
- Total Experience (Ex. 5-7 Years) : 5-8 years
- BGC Details : Infosys Standard
- BGC Vendor : Infosys Standard
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : 09:00 AM to 06:00 PM IST
- Shift Timings : General

📌 579052, 579053_DNACMT_GenAI Developer – Customer Experience (Gemini / GeCX)_India (India)
🏢 Trigent Software
📍 India

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