A OPPORTUNITY WHICH YOU SHOULD GRAB FOR BETTER CARRIER !!!

PROFILE NAME- CUSTOMER CARE EXECUTIVE(GARMENTS COMPANY)

LOCATION- RIGO INTERNATIONAL FARIDABAD

Location: FARIDABAD

- Position : Customer Care Executive
- Resolve customer inquiries, concerns, and issues promptly and effectively, ensuring a positive and satisfactory experience for each customer. Utilize in-depth knowledge of the various e-commerce platform to guide customers through navigation, troubleshooting, and optimizing their online stores. Collaborate with other teams, including technical support and sales, to address complex customer issues and contribute to a seamless customer journey. Proactively identify trends in customer inquiries and provide feedback to improve Shopify's user interface and overall customer experience.
- Requirements :Previous experience as a Customer Care Executive, preferably with a focus on e-commerce platforms and Shopify.




- Strong understanding of Shopify functionalities, including product management, order processing, and customization options.Excellent communication skills with the ability to convey technical information in a clear and understandable manner.Problem-solving skills and the ability to think critically to address customer issues and provide effective solutions.Familiarity with CRM software and a customer-centric approach to ensure a positive and personalized customer experience.

Job Types : Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Perks :

- Leave encashment

Experience :

- total work: 1 year (preferred)
- customer care: 1 year (preferred)
- Shopify: 1 year (required)

Work Location: In person

📌 Customer Care Executive (Faridabad)
🏢 Rigo International
📍 Faridabad