- Acquire and manage pharma retail accounts (chemists, pharmacies, medical stores)
- Handle end-to-end sales cycle (lead pitch negotiation closure delivery follow-up)
- Build repeat business and customer retention through cross-sell/upsell
- Maintain accurate CRM records and pipeline management
- Ensure collections and payment follow-ups as per policy
- Achieve revenue, conversion, and retention targets
- Provide market feedback on pricing, availability, and competition
- Support campaigns and promotions for business growth
- Ensure compliance with pharma retail norms and policies
Requisites
- Bachelor’s degree in Pharmacy, Life Sciences, Business, or related field
- Experience in inside sales / telesales (pharma retail / B2B / FMCG preferred)
- Robust phone selling, negotiation, and closing skills
- Understanding of pharma retail channel and distributor ecosystem
- Familiarity with CRM tools, spreadsheets, and WhatsApp workflows
- Ability to manage high-volume calling and sales targets
- Strong communication and customer handling skills
- Self-driven with strong execution and follow-up discipline