Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

At VIL, we know that diversity makes us stronger. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

TM - Core Performance

Manager - Core Performance

Central Operations Group :Core Performance-Active Operations

TL - Data Core Performance

The TM - Core Performance role requires strong knowledge of 4G LTE/EPC and 5G NSA/SA architecture, along with hands-on experience in Packet Core KPI monitoring, analysis, and troubleshooting.



The role also requires a valuable understanding of core network elements, DNS, interfaces, protocols, Cloud/NFV infrastructure, and Cloud KPIs such as CPU, memory, disk, VM/container health, and network utilization. Key responsibilities include identifying KPI degradation, performing PCAP analysis, conducting troubleshooting and RCA, and coordinating with internal teams and vendors to maintain network performance and service stability.

PAN-India Core Monitoring: Monitor performance across multi-vendor core network nodes, including MME, SGW, PGW, and PCRF.
Audit IP pool utilization and SGW/PGW throughput trends to support demand forecasting and capacity planning.
Monitor DRA/OCS performance and AAA/APN-wise KPIs to support enterprise service efficiency and stability.
P1 Incident Response: Support high-priority incident resolution through real-time KPI analysis, alerting, and coordination with cross-functional teams.
Reporting and Audits: Conduct parameter audits for quality compliance and publish weekly Data Core and Cloud KPI trend reports.
Build knowledge across emerging technology areas, including WiFi, DNS, Cloud KPIs, and Packet Core 4G/5G architectures.
Cloud Infrastructure Monitoring: Monitor infrastructure-level Cloud KPIs such as CPU load, virtualization latency, VM/container health, and virtual switch packet drops for cloud-native telecom functions.
OpenSignal, Customer Complaints and User Experience Monitoring: Monitor OpenSignal KPIs, including download/upload speed, latency, packet loss, discard rate, and TTFB.



Analyse customer complaints and experience indicators, correlate them with network KPIs to drive service improvements and corrective actions.

Packet Core KPI Monitoring: Track performance across MME, SGW, PGW, PCRF, and DNS elements.
Enterprise Core Performance: Monitor DRA, OCS, PCRF, AAA, and APN performance indicators.
Data Core Protocols: Capacity Utilization Analysis: Analyse IP pool utilization, throughput trends, and demand projections.
Network Performance Reporting and Alerting: Prepare KPI dashboards, configure threshold alerts, and support performance reporting.
Cloud Infrastructure Performance: Understand RHOSP and RHOCP architectures and monitor key cloud performance indicators.
User Experience KPI Correlation: Correlate OpenSignal, TTFB, latency, throughput, packet loss, and discard-rate metrics with network performance.

Analytical Thinking: Strong capability to dissect complex network data and troubleshoot underlying protocol issues.
First-Time-Right Approach: High commitment to quality and accuracy in execution to minimize network downtime.
Demonstrated capability to own network issues from initial detection through to final resolution.
Digital Mindset: Adaptable to evolving cloud-native telecom technologies and automated monitoring systems.
Qualifications & Experience

B.E./B.Tech - Electronics / Telecommunications / Computer Science.

Years of working experience
Minimum 4-6 years of experience in core network performance management or Packet Core operations, with exposure to multi-vendor 4G/VoLTE environments and a basic understanding of Cloud/NFV infrastructure.

TL - Data Core Performance (M2 - Direct Manager- 22001781)
COG Central Core Operations team
Enterprise and APN operations teams
IT Security and Compliance teams

Third-party operations and network monitoring vendors.

📌 Planning Performance and Analysis Lead (Pune)
🏢 Vodafoneidea
📍 Pune