Customer Service Associate

Starts Immediately
Experience

Handle customer support messages and DMs for operations of Share At Door Step.
Answer incoming customer phone calls in a qualified and courteous manner.
Quickly and effectively respond to incoming chat messages from customers.
Follow up with customers (via email or phone) who reported a problem that is now corrected.
Client Interaction Client Relationship Management (CRM) Customer Support English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel Operations
have minimum 1 years of experience
Previous experience in a similar role will be an added advantage.

- Ability to work in shifts aligned with India, or US time zones (depending on business needs).
- Prior experience working with international customers is preferred.
- Willingness to work on Sundays, with a compensatory day off provided during the week.

Probation:



Duration:
Salary during probation:
After probation:
Share At Door Step is a sustainability-tech platform that allows users to donate preloved goods (clothes, toys, furniture, etc.) This involves items like old toys, clothes, electronics, etc. SADS is fundamentally helping people overcome the problem of hoarding old and unwanted goods, in a unique manner through a profit-with-purpose model. Share at Door Step has its full operations across 11 major cities and supports 135+ NGOs across India. The company has worked with 120+ brands for circularity and impact campaigns. The list includes ITC, Nautica, Bombay Shirt Company, Snapdeal, Duroflex, etc.
Sign up/ Login with Google
Sign up/ Login with Google

📌 Customer Service Advisor - Work from Home - Immediate Start! (India)
🏢 Share At Door Step
📍 India