Qualification: Bachelor's degree in CS, IT, Engineering or related field
Role Overview
We are hiring a Platform Engineer to support a 24×7 AI platform operations environment. The role involves platform monitoring, incident troubleshooting, recovery, escalation and operational support across Kubernetes/OpenShift-based platforms.
Key Responsibilities
Monitor platform/application dashboards, alerts and operational systems.
Perform L1 incident detection, troubleshooting and recovery .
Troubleshoot basic Linux, networking, DNS, ports and connectivity issues.
Check Kubernetes/OpenShift nodes, pods, deployments and services.
Review logs and collect diagnostics for escalation.
Execute approved runbooks, SOPs and GitOps-based recovery procedures .
Restart/redeploy workloads and verify service recovery.
Create incident tickets, provide status updates and coordinate with L2/L3 teams.
Maintain proper shift handovers and operational documentation.
Must-Have Skills(with these skill sets, must have 4+yrs of hands-on real projects experience)
Platform Monitoring
Incident Troubleshooting & Recovery
Kubernetes & Red Hat OpenShift
Experience with Linux command-line
Experience with Networking: IP, DNS, ports & connectivity
Experience with Containers knowledge
Experience in IT Operations / Infrastructure / Cloud / Application Support
Ability to follow SOPs, runbooks and technical procedures
Strong troubleshooting and analytical skills
Excellent communication & stakeholder management
Willingness to work in a 24×7 shift workplace
Minimum 2 years of stability in an organization preferred
Nice-to-Have Skills
Git / GitOps
Grafana / Prometheus
Bash / Python scripting
ITIL / Incident Management
Cloud / Data Centre infrastructure
AI/ML or GPU infrastructure
SRE / Platform Engineering exposure
Candidate Requirements
Strong communication skills are mandatory .
Pune/local candidates preferred.
Candidates should be comfortable working in a structured L1 operations and incident management environment .
Interview Process
2 Technical Rounds + Client Round + HR
📌 Platform / Site Reliability Engineer (Pune)
🏢 Umanist Staffing
📍 Pune
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