Engineering Lead (EL3)
Whatfix is an AI platform that makes enterprise software, and now enterprise AI, usable for the people who depend on it. We call this userization: technology should adapt to the user, not the other way round.
Our proprietary AI engine, ScreenSense, reads what a user is doing inside an application and the intent behind it. It then delivers guidance, knowledge and automation in the flow of work. ScreenSense powers Digital Adoption, Product Analytics and Mirror, with Whatfix AI Agents built into each. Our newer AI-first products include Seek, an AI-native assistant that understands business context and acts across applications, and Mirror 2.0, which pairs system and role simulation with assessment.

Named a Leader in Digital Adoption Platforms by Gartner, Forrester, IDC and Everest Group, and a Gartner Customers' Choice for DAP in 2024 and 2025
Engineering at Whatfix has changed how it works. Every engineer takes a problem from spec to production, with coding agents doing much of the implementation. As an Engineering Lead (EL3), you own engineering for a product or platform area end to end. You stay close enough to the code to make, and challenge, the important technical calls. And you still ship.
Delivery, architecture, reliability, production health, and infrastructure and AI cost for a product or platform area.
Production quality. Work goes live with a spec, automated tests, monitoring and runbooks. You bring a clear technical and customer point of view, plan sprints, run spikes to retire risk early, and balance new work against tech debt and stability.
You don't just encourage AI adoption. Repository context and instruction files,



shared specs and prompts, tooling and review workflows that let engineers hand substantial work to coding agents with confidence.
Nothing ships because it compiles or passes its own generated tests.
Every engineer owns what they merge, whether a person or an agent wrote it.
Safe use of AI. Approved tools only, with security, privacy, data and licensing requirements intact.
With coding agents, there's no longer a trade-off between leading a team and shipping product.

You take real problems from spec to production, using coding agents.
Manage around 7-12 engineers directly, and over time possibly a further team through another Engineering Lead.
Own performance end to end: expectations, ongoing feedback, reviews, compensation inputs, promotions, and managing underperformance, with support from HR.
Hire for Engineering, not just your team. Raise the bar in interviews and help close strong senior talent.
You've shipped real work yourself through the team's agent workflow. Usually 8-15 years in software engineering, including time managing engineers directly. Strong engineering judgment in system design and distributed systems, including performance, scalability, fault tolerance and high availability.
Full-stack fluency.



Our services are mostly Java and Spring Boot, our frontends TypeScript and React, running on Docker, Kubernetes and cloud-native CI/CD with relational and NoSQL stores. Real experience with coding agents such as Claude Code, Cursor or Copilot on meaningful work. A track record of leading teams that ship production-quality software, and of growing engineers who now own complex systems.
Valuable to have: experience building AI features into products, such as LLM integration, retrieval, agents or evaluation harnesses.
Your current role is mostly reviews, planning and people management, and you don't miss building.
You see coding agents as a productivity add-on rather than a change in how engineering gets done.
You'll use a coding agent of your choice wherever it fits.

- Discovery conversation with a peer or our Head of Engineering
- Problem solving with a coding agent: build something that works, adapt it when a new constraint lands, explain what the agent produced, and review AI-generated code critically.
- Rounds are in person at our Bengaluru office.

We believe being together in the office 4-5 days a week makes communication easier, builds community and speeds up innovation.
Best-in-class medical insurance, lunch and dinner buffet, doorstep cab drop, education sponsorship, internal and global mobility programs, and the chance to represent Whatfix at global events.
We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status or disability status.

📌 Engineering Innovation Lead (Bengaluru)
🏢 Whatfix
📍 Bengaluru