Job Requirements

Around 3 years of experience

Diploma or Degree with good communication skills

Positive understanding of work/support environment

Good experience in installation and troubleshooting of desktops/laptops, printers

Good experience on installation of Windows XP and MS-Office

Knowledge of Windows Domain, Servers, DHCP and DNS

Installation and troubleshooting of Antivirus software

Good knowledge on outlook client

Good experience on installation of desktops/laptops, printers

Asset / Inventory management

Work Experience

Deliverables

All Desktop Problems (Hardware and Software)

Monitoring Antivirus and Systems Performance

Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.





Maintain all the assets and update the asset database at regular intervals.

Provide regular technical support for desktops, laptops, printers, and peripherals,

Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting

Performs miscellaneous job-related duties as assigned by Manager

Troubleshooting AN / VPN issues for clients

Close all assigned tickets in the ticketing system within SLA

Follow IT policies and procedures to execute daily work

Provide Executive support to Management on a need basis

📌 Systems Engineer (Monitoring) (Bengaluru)
🏢 Quest Global
📍 Bengaluru