We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #We are seeking a highly motivated and experienced Duty Manager to join our team in Gandhinagar, India. As a Duty Manager, you will play a crucial role in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of service across all departments.
Manage and coordinate daily operations to ensure smooth functioning of all departments
Supervise and motivate staff to deliver outstanding customer service
Handle guest inquiries, complaints, and special requests promptly and professionally
Conduct regular inspections of facilities to ensure cleanliness and proper maintenance
Manage staff schedules, assignments, and performance evaluations
Implement and uphold company policies and procedures




Assist in training and developing team members to meet organizational standards
Prepare and analyze reports on key performance indicators
Participate in continuous improvement initiatives to enhance overall guest experience
Minimum of 2 years' experience in a similar managerial role, preferably in the hospitality industry
Proven track record of delivering exceptional customer service
Proficiency in relevant software systems and technologies
Flexibility to work various shifts, including weekends and holidays
In-depth knowledge of hospitality operations and industry trends
Understanding of budgeting and financial management principles
Excellent time management and organizational skills
Bachelor's degree in Hospitality Management or related field preferred
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

📌 Duty Manager Hospitality (Ahmedabad)
🏢 GRAND MERCURE
📍 Ahmedabad