19 Oct
|
ixigo
|
New Delhi
Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. As a Senior Product Manager - Flights at ixigo, you will work on the end-to-end flights product, driving growth across the booking funnel while ensuring a reliable, trustworthy experience across the customer journey.
You will balance user experience, business growth, and operational efficiency across a high-volume, high-stakes product area.
Flights Product Strategy: Define and execute the roadmap for the flights business, balancing growth, conversion, and customer experience priorities across the funnel
Post-Booking Experience: Own key post-booking journeys including cancellations, rescheduling, and refunds, working with CX teams to identify and resolve recurring customer pain points
Lead the onboarding of new airlines, GDS/NDC partners, and supply sources to expand flight inventory. Additionally, own the B2B API distribution charter — onboarding partners who wish to integrate our flight APIs to sell flights on their own platforms, defining API/product requirements, and ensuring smooth technical and commercial integration for these partners
Continuous Experimentation: Champion A/B testing across search, discounting, and checkout flows to systematically improve conversion and revenue metrics
Cross-functional Collaboration: Act as the central node between Design, Backend, Frontend, Analytics, and the AI/ML teams. Data-Driven Optimization: 4–6 years of experience in Product Management, ideally within a high-growth B2C tech company, OTA, or travel-tech setting. Experience with funnel optimization, marketplace/supply growth, or partner integrations is a strong plus
- An eye for outstanding UX/UI and a solid understanding of the end-to-end travel booking experience, including post-booking needs
- Technical Fluency: Comfortable discussing API/integration structures with backend teams and airline/GDS systems
- Execution Excellence: Proven ability to manage complex, cross-functional projects with multiple stakeholders and ship reliable, high-quality features in an agile environment
OTA Experience: Familiarity with the nuances of the Indian travel market and seasonal booking patterns
Partnership & Integration Acumen: Comfort working with airline/GDS/NDC partners and translating commercial and technical integration requirements into a clear onboarding roadmap
AI/ML Exposure: Direct experience working with data science teams to deploy machine learning models
Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.
📌 Product Manager or Senior Product Manager- Front End (New Delhi)
🏢 ixigo
📍 New Delhi