- Make outbound calls to potential customers / leads or handle incoming customer queries in Tamil.
- Pitch company products/services and convert leads into sales, bookings, or inquiries.
- Maintain customer relationship records and update interaction status in CRM or Excel.
- Address customer questions, resolve complaints, and follow up regularly with prospect leads.
- Meet daily, weekly, and monthly call and conversion targets.
Requirements & Qualifications:
- Language: Fluent in spoken Tamil (Required). Basic understanding of English or Hindi is a plus.
- Education: Minimum 12th Pass / Any Graduate or Diploma.
- Experience: 0 to 2 years in telesales, telecalling, customer support, or voice processes (Freshers welcome).
- Skills: Excellent communication, persuasive persuasion skills, active listening, and basic computer knowledge (MS Excel).