Roles & Responsibilities:

- Make outbound calls to prospective customers and explain the company’s products/services.
- Handle regular telecalling activities and follow up with leads through phone calls and WhatsApp.
- Understand customer requirements and provide suitable information about our products/services.
- Maintain regular follow-ups with existing and new leads to convert enquiries into customers.
- Update customer details, call status, follow-up dates, and lead information in the CRM/system.
- Coordinate with the sales team and other departments for smooth customer handling.
- Build and maintain good relationships with customers through effective communication.
- Handle customer queries professionally and provide timely responses.
- Achieve daily/weekly/monthly calling and lead follow-up targets.




- Maintain proper records of customer interactions and follow-up activities.
- Support the team in improving lead conversion and customer satisfaction.

Key Skills:

- Good verbal communication and interpersonal skills.
- Comfortable with telecalling and customer interaction.
- Basic knowledge of MS Office/CRM tools.
- Good follow-up and convincing skills.
- Target-oriented and self-motivated.
- Freshers with valuable communication skills can also apply.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time

Education:

- Bachelor's (Preferred)

Location:

- Nagercoil, Tamil Nadu (Preferred)

Work Location: In person

📌 Customer Relationship Officer (CRO) (Nagercoil)
🏢 AG NEXT GEN TECHNOLOGIES
📍 Nagercoil