- Maintain daily records of outstanding invoices and customer balances.
- Prepare customer account statements and share with clients periodically.
- Regularly contact customers via calls, emails, and reminders for overdue payments.
- Coordinate with sales team for resolving billing/payment issues.
- Assist in verifying credit limits before sales orders are processed.
- Record disputes/short payments and ensures timely resolution.
- Generate debtor ageing reports weekly/monthly.
- Highlight overdue accounts and pending disputes to the Manager.
- Support preparation of MIS on receivables collection efficiency.
- Liaise with internal teams for faster issue resolution.
- Provide account statements/documents to auditors as required.