Role : Manager - ClientPartner (BFSI)

Location: Mumbai

About LeadSquared:

One of the fastest growing SaaScompanies in the CRM space, LeadSquared empowers organizations with the powerof automation. More than 1700 customers with 2 lakhs+ users across the globeutilize the LeadSquared platform to automate their sales and marketingprocesses and run high velocity sales at scale.

We are backed by prominentinvestors such as Stakeboat Capital, and Gaja Capital to name a few. We areexpanding rapidly and our 1300+ strong and still growing workforce is spreadacross India, the U.S, Middle East, ASEAN, ANZ, and South Africa.

Among Top 50 fastest growing tech companies inIndia as per Deloitte Fast 50 programs

Frost and Sullivan's 2019 Marketing AutomationCompany of the Year award

Among Top 100 fastest growing companies in FT1000: High-Growth Companies Asia-

Pacific

Listed as Top Rates Product on G2Crowd, GetAppand TrustRadius

The Role:

As a Client Partner, you will own and growrelationships with strategic enterprise customers. This is a high-impact rolecombining customer success, account management, and revenue ownership. You willact as a trusted advisor to clients, ensuring business outcomes while drivingrenewals, expansion, and long-term partnerships .

Key Responsibilities:

Own a portfolio of enterprise / strategicaccounts with end-to-end responsibility

Build and maintain strong relationships withCXOs and senior stakeholders

Drive customer success outcomes includingadoption, retention, and satisfaction

Own renewals, upsell, and cross-sell revenuetargets





Partner with customers to understand businessgoals and align LeadSquared solutions accordingly

Lead Quarterly Business Reviews (QBRs) andexecutive-level discussions

Identify growth opportunities and create accountexpansion strategies

Collaborate with Sales, Implementation, Product,and Support teams to deliver seamless experience

Act as an escalation point for critical accountsand ensure timely resolution

Track account health, usage metrics, andbusiness KPIs

Requirements:

- 47 years of experience in Client Partner / Account Management

- Must have Saas background

- Proven track record of managing enterprise accounts and driving revenue growth

- Robust stakeholder management with experience engaging CXOs

- Excellent communication, negotiation, and influencing skills

- Ability to understand complex business processes and translate them into SaaS solutions

- Data-driven approach to account management and decision-making

Success Metrics

- Account retention and renewal rates

- Expansion revenue (upsell cross-sell)

- Product adoption and usage growth

- Strategic account growth and relationship depth

Why Should You Apply

Fast pacedenvironment

Accelerated GrowthRewards

Easily approachablemanagement

Work with the bestminds and industry leaders

Flexible worktimings

Interested

If this role sounds like you,then apply with us! You have plenty of room for growth at LeadSquared.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager - Key Accounts (Mumbai)
🏢 LeadSquared
📍 Mumbai