Roles and Responsibilities :
- Lead a team of End User Computing professionals to deliver high-quality services to clients.
- Manage day-to-day operations, ensuring timely resolution of issues and meeting service level agreements (SLAs).
- Develop and maintain relationships with key stakeholders, including clients, vendors, and internal teams.
- Analyze performance metrics to identify areas for improvement and implement process enhancements.
Job Requirements :
- 5-15 years' experience in End User Computing or related field.
- Proven track record in team leading or management role within IT Services & Consulting industry.
- Strong understanding of EUC processes, including Service Desk Management (ITIL Framework) .
- Excellent communication skills with ability to build robust relationships at all levels.
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Email:
[email protected]
Contact: (phone hidden)
📌 End User Computing Team Lead (Noida)
🏢 Cms IT Services
📍 Noida