- Make outbound calls to prospective business clients to generate leads and identify sales opportunities.
- Promote CPaaS and telecom solutions, including Bulk SMS, WhatsApp Business API, IVR, Voice Solutions, and Cloud Telephony.
- Understand customer requirements and explain relevant products and services.
- Generate qualified leads and convert prospects into potential customers.
- Conduct regular follow-ups with prospects through calls and emails.
- Schedule meetings and product demonstrations for the sales team wherever required.
- Maintain accurate records of calls, leads, follow-ups, and sales activities.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Build strong relationships with prospective clients and support customer acquisition.
Preferred candidate profile
- 13 years of experience in telecalling, telesales, inside sales, or lead generation.
- Experience in B2B sales, telecom, CPaaS, SaaS, or IT services is preferred.
- Good verbal communication, convincing, and negotiation skills.
- Ability to handle outbound calling and work towards sales targets.
- Basic knowledge of MS Excel, CRM tools, and email communication.
- A positive attitude, robust follow-up skills, and a willingness to learn.