- Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers.
- Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
- Collaborate with internal teams to ensure timely resolution of customer complaints and improve overall patient satisfaction.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-5 years of experience in AR calling, medical billing, or revenue cycle management (RCM).
- Strong knowledge of US healthcare regulations and insurance policies.
- Excellent communication skills for effective phone conversations with physicians' offices.
- Ability to work independently in a rapid-paced environment while meeting productivity targets.
📌 AR Caller (Chennai)
🏢 T3Cogno
📍 Chennai
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