We are looking for an organized and responsible person to manage daily office work, customer support, order handling, and distribution activities in the solar industry.
Key Responsibilities
- Manage daily office work and maintain records.
- Handle customer calls, inquiries, orders, complaints, and follow-ups.
- Coordinate with dealers, distributors, and suppliers for orders and deliveries.
- Track stock, pending orders, dispatches, and customer payments.
- Prepare quotations, invoices, and other documents.
- Maintain customer details and sales records.
- Coordinate with company representatives and transport teams.
- Ensure timely customer support and smooth office operations.
Required Tools & Software
- MS Excel: Reports, stock records, and customer data.
- TallyPrime: Billing, accounting, and payment records.
- MS Word: Letters, quotations, and documents.
- Email & Communication Tools: Customer and supplier communication.
- Inventory Management: Stock and order tracking.
Requirements
- Basic knowledge of Excel and TallyPrime.
- Positive communication and organizational skills.
- Understanding of billing, GST, and basic accounting.
- Ability to manage office work and handle customers.
- Experience in office administration or distribution is preferred.
- Experience in the solar or electrical industry is an added advantage.