Hiring: Customer Care Executive / Call Center Executive

Company Name: GTS Cabs

Job Location: Burari, Delhi

Job Type: Full-Time

Vacancies: 1–2

Experience: Freshers and Experienced Candidates

Salary: ₹8,000–₹15,000 per month + Performance Incentives

Job Description

GTS Cabs is looking for enthusiastic and customer-friendly Call Center Executives to handle customer calls, assist with taxi bookings, and provide booking-related support.

Candidates should have good communication skills, a polite attitude, and basic computer knowledge.

Key Responsibilities

* Answer incoming customer calls and respond to booking inquiries.

* Handle taxi bookings for local, outstation, airport transfers, and Delhi–Dehradun routes.

* Explain taxi fares, vehicle options, pickup locations, and booking details.

* Create and update customer bookings in the company system.

* Confirm bookings through WhatsApp or phone calls.

* Coordinate with drivers regarding pickup time, location, and trip details.

* Follow up with customers regarding upcoming trips and booking confirmations.

* Handle customer questions, complaints,



cancellations, and rescheduling professionally.

* Maintain accurate booking records and customer details.

* Transfer important or complicated customer issues to the concerned team member.

Required Skills

* Good Hindi communication skills.

* Basic English communication is preferred.

* Basic computer knowledge and ability to use WhatsApp.

* Polite telephone etiquette and customer-handling skills.

* Ability to manage multiple calls and bookings.

* Freshers are welcome; prior call center or customer support experience is an advantage.

Salary and Benefits

* Fixed monthly salary of ₹8000–₹15000, depending on skills and experience.

* Performance-based incentives, where applicable.

* Training on taxi booking systems and customer handling.

* Prospect for long-term growth with GTS Cabs.

Working Location

Burari, Delhi.

Interested candidates can apply through Apna.com with their updated resume.

Company: GTS Cabs

Website: https://gtscab.co

📌 Customer Care Executive (New Delhi)
🏢 Gts Cab Service (Opc) Private
📍 New Delhi