Job Title: Senior Specialist – Cloud SRE
Educations: Any Graduate
Experience: 8 to 15years
Location: Mumbai

Key Skills: Experienced Senior SRE Engineer with 10-15 years of expertise in multi-cloud operations (AWS, Azure), reliability engineering, automation, and large-scale infrastructure management. Skilled in incident response, SLIs/SLOs, observability, CI/CD, IaC (Terraform/CloudFormation), cloud security, cost optimization, and architecting highly available and scalable systems. Solid customer leadership, problem-solving, and mentoring abilities with a focus on automation-first and resilience-driven engineering.

Key Responsibilities:
• Customer Leadership & Collaboration

• Serve as the primary technical point of contact for assigned customer accounts.

• Provide regular updates and lead initiatives to improve customer environments.

• Be highly familiar with assigned accounts to make tactical decisions without escalation.

• Collaborate with customer development teams to align infrastructure with application requirements.

Incident & Problem Management:




• Lead incident response and postmortems, ensuring corrective and preventive measures.

• Be the Tier 3 escalation point for offshore/onshore SRE teams.

• Perform Root Cause Analysis (RCA) and validate work quality of Tier-2 engineers.

• Develop and maintain incident response plans for security breaches and operational incidents.

Reliability Engineering:
• Define and maintain SLIs/SLOs, track error budgets, and monitor alignment.

• Participate in architecture discussions for high availability, disaster recovery, and scalability.

• Integrate resilience patterns such as circuit breakers, retries, and bulkheading.

• Use chaos engineering / fault injection practices where applicable.

• Automation & Infrastructure as Code

• Automate infrastructure and operations tasks using Terraform, CloudFormation, AWS CDK.

• Build and maintain CI/CD pipelines with canary deployments and blue/green strategies.

• Implem

📌 Senior Specialist (Mumbai)
🏢 Datavail
📍 Mumbai