Engineering Operations Lead
Location: Pune/Bengaluru, India (hybrid) | Team: Engineering | Reporting to: CTO | Level: Senior Individual Contributor

OVERVIEW
APEXX is an independent, enterprise payment orchestration platform. Merchants connect to APEXX once and reach the world's payment ecosystem: acquirers, alternative payment methods (APMs), Buy Now, Pay Later (BNPL) providers and network tokenisation. Our routing engine (AIRE), cascading, Smart Split and Revenue Protect decide in milliseconds where each transaction should go to maximise acceptance and minimise cost. We don't own an acquirer, so our only incentive is the merchant's outcome.
We're backed by MMC, Forward Partners, Alliance VC & Finch Capital and growing with enterprise travel and eCommerce merchants including Jet2, TUI, Ryanair, CarTrawler and Hotelbeds.
We're looking for an Engineering Operations Lead to strengthen how our Product & Technology team operates, collaborates and delivers.
Working closely with our CTO and Engineering Leadership Team, you'll take ownership of our Atlassian ecosystem,



improve delivery governance, release readiness and engineering performance visibility, and use AI, automation and contemporary development tools to build smarter, more scalable ways of working.
Your initial focus will be transforming Jira and Confluence, establishing effective workflows, reporting and platform governance, before expanding into broader technology operations, engineering productivity and strategic support for the CTO.
This is a hands-on role combining technical expertise, delivery management and operational improvement, ideal for someone who enjoys solving complex problems, building practical solutions and helping engineering teams perform at their best.

WHAT YOU'LL BE DOING
Atlassian Platform & Engineering Operations
• Own and transform our Atlassian ecosystem: take responsibility for Jira, Confluence and Jira Service Management, improving configurations, workflows, permissions, integrations and o

📌 Engineering Operations Lead (Pune)
🏢 APEXX Global
📍 Pune