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Req Id : 115580

Job Title : IT Contract Management Analyst

Business Unit sector : CPL-BECIO-CIO

Department: BVCPL CIO

Work Location : INPUNE

Opportunity Type : Staff

Full time/Part time : Full time

Employment Status: Temporary

Recruiter : Indranee Bindu
Job Summary

The IT Contract Operations Analyst is responsible for operationalizing IT and software contracts across the organization. This role focuses on interpreting US‑based IT contracts, extracting and maintaining key commercial and operational terms, configuring contract and SLA data in ServiceNow, and supporting ongoing contract lifecycle, compliance, and consumption reporting activities.

This position plays a critical role in ensuring contracts are accurately translated into actionable operational data, enabling effective vendor management, financial oversight,



and service performance monitoring—particularly for software, SaaS, and cloud services.

Key Responsibilities

Contract Interpretation & Lifecycle Management
• Review and interpret software, SaaS, and cloud contracts, including master agreements, order forms, amendments, and statements of work.
• Extract and document key commercial and operational terms such as pricing models, usage rights, SLAs, renewal terms, notice periods, and termination conditions.
• Create, maintain, and manage contract records in ServiceNow, ensuring accuracy of entitlements, obligations, renewal milestones, and financial metadata.
• Support end to end IT contract lifecycle activities, including onboarding, amendments, renewals, true ups, and contract close out.

SLA & Operational Enablement
• Translate contractual SLAs and service commitments into operational configurations within ServiceNow.
• Support the setup, maintenance,

📌 IT Contract Management Analyst (Pune)
🏢 Black & Veatch Family of Companies
📍 Pune