Company Description City Union Bank Limited, originally founded as The Kumbakonam Bank Limited in 1904, has grown into a prominent private sector bank with a strong national presence. Over more than 12 decades, the bank has expanded through strategic mergers and rebranding, reflecting its evolution and stability in the Indian banking industry. Today, City Union Bank offers a comprehensive range of financial solutions designed to support individuals and businesses with innovative, tailored services.

The bank operates through a robust network of 850+ computerized branches and 1654+ ATMs across India, supported by state-of-the-art technology. Guided by a customer-first philosophy and “service with a smile,” City Union Bank continues to invest in modern capabilities to enhance the banking experience.

Role Description The NRI Relationship Manager is a full-time, on-site role based in Jaipur, responsible for managing and growing relationships with Non-Resident Indian (NRI) customers. This role involves proactively engaging with NRI clients to understand their banking and investment needs, offering suitable products such as savings and deposit accounts, remittance services, and wealth management solutions. The individual will handle account opening and servicing, resolve queries, coordinate cross-border banking requirements, and ensure timely communication with clients.

Daily activities include monitoring client portfolios, identifying opportunities for cross-selling and up-selling,



and collaborating with internal teams to deliver seamless service. The NRI Relationship Manager is also expected to maintain compliance with regulatory requirements, prepare regular reports on client engagement and portfolio performance, and contribute to branch-level business growth targets.

Qualifications

- Strong customer relationship management and client servicing skills, with the ability to build trust and long-term engagement with NRI customers.
- Sound knowledge of retail banking products, NRI accounts, remittance services, and basic investment and wealth management offerings.
- Excellent communication and interpersonal skills, including proficiency in spoken and written English; knowledge of regional languages is an advantage.
- Ability to work with banking systems and digital platforms, with good analytical skills for assessing customer needs and portfolio performance.
- Understanding of relevant banking regulations, KYC norms, and compliance requirements specific to NRI banking.
- Bachelor’s degree in finance, commerce, business, or a related field; qualified certifications in banking or financial services are advantageous.
- Prior experience in relationship management, sales, or customer service within banking or financial services is preferred.
- Proactive, goal-oriented mindset with the ability to work collaboratively in a branch environment and meet business targets ethically.

📌 NRI Relationship Manager (Jaipur)
🏢 City Union Bank
📍 Jaipur