Core Responsibilities

- Guest & Visitor Management: Greet visitors warmly, register arrivals, verify identification, and assign rooms or direct people to the appropriate departments.
- Check-In & Check-Out: Process guest check-ins and check-outs, collect supporting documents, and manage room keys or access cards.
- Reservations & Inquiries: Handle phone calls, emails, and walk-in inquiries; manage same-day and future room bookings, modifications, or cancellations.
- Billing & Cashiering: Process payments, post charges to accounts, issue bills, handle currency exchanges, and reconcile daily transactions.
- Inter-Departmental Coordination: Communicate room status updates (clean, vacant, or maintenance issues) with housekeeping and other internal teams.
- Administrative Tasks: Maintain up-to-date occupancy and visitor records, manage mail and packages, and keep the reception and lobby areas organized.

Pay: ₹8,000.00 - ₹15,000.00 per month

Perks:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Front Office Associate (Shimla)
🏢 Ras Resort
📍 Shimla